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Old 02-09-2009, 08:58 AM

RE: Jewel: Weekly Ad & Store Policies

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Quote:
Originally Posted by 12345 View Post
I wish my jewel would take the Wags catalina coupons. I have tried several times with different cashiers. Next time I will try self check out!!! I know they will work there!
Even that differs from one store to the next for me and sometimes from one day to the next...... the catalinas scan fine at self check, but the (usually) high coupon amount triggers "Assistance Needed"..... even though I was able to use RR's at a certain Jewel with no problem in the past, the last time I needed "assistance", I was told that RR's are only accepted if they are for a particular item, not a general purchase type. That definitely wasn't the rule the last time I used them......

Different store/different situation..... I used an expired Jewel catalina at self check and of course, needed "assistance"...... when CS assisted me and realized the cat was expired, she told me they don't accept expired Jewel cats ....... even though they had the week before.... she told me that if a coupon scans, they take it, but if anything prompts them to LOOK at it and figure out that it's expired, they are supposed to reject it..... even their own cats.... I suggested that it had scanned just fine, which it had...... it only needed "looking at" because it was high value coupon at self check..... I'm pretty sure the unexpired ones do that too! Alas, the assistance caused her to look at it and have to reject it...... she suggested I use them in regular check out instead....... which I've been doing lately..... where they scan just fine....... and the cashier has no problem with it.....
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