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When I called, I was given the third degree on why I didn't receive them and Similac told me I would have to wait until I received an email from them and that I would have to call then. I never received that email and it's been a few months. I never received the Nestle one, and I just received the Enfamil one with nothing in it (not even formula) and this is the formula I use. I'm very disappointed with the companies on this. My son was practically born in the parking lot in front of the hospital, and had some health problems after birth due to the cord being wrapped around his neck. I was too busy dealing with this to remember that I got a free diaper bag at the hospital, and they seemed like they didn't believe me! I hardly ever receive the checks from them in the mail either, I think maybe two from each company has come and my son is now 6 months old.
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